Documentation Index
Fetch the complete documentation index at: https://support.smartshipping.app/llms.txt
Use this file to discover all available pages before exploring further.

Manage Product Groups
Product groups let you apply special shipping rates to specific products (e.g., heavy items, fragile goods).Creating a Product Group
- Go to Product Groups
- Click Create Group
- Enter group name (e.g., “Heavy Items”)
- Select products to include in the group
- Click Save
Editing a Product Group
- Go to Product Groups
- Click Edit on the group
- Add/remove products or change the name
- Click Save
Deleting a Product Group
- Go to Product Groups
- Click Delete on the group
- Confirm deletion
Using Product Groups with Rates
When creating a shipping rate:- Create your rate normally
- In the “Product Group” section, select your group
- Optionally set a rate modifier (multiply rate by X)
- Optionally add a flat rate addon (add $X to the rate)
How It Works
- Products in groups get their group’s special rates
- Products not in any group get the default “All Products” rates
- Each product can only be in one group