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What is Carrier Shipping and which Shopify plan has it?

Carrier Shipping (also called “Carrier-Calculated Shipping”) is a Shopify module that facilitates your store’s ability to retrieve rates from an external shipping app like Smart Shipping.
Important: Carrier Shipping is NOT the same as traditional shipping carriers like FedEx or UPS. It’s a Shopify feature that allows third-party apps to provide shipping rates.

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Which Shopify plans support Carrier Shipping?

✅ Supported Plans:
  • Advanced Shopify - Included by default
  • Shopify Plus - Included by default
⚠️ Limited Support:
  • Shopify Plan - Can request access from Shopify support
❌ Not Supported:
  • Starter Plan - Not available
  • Basic Shopify - Not available (removed January 1, 2024)

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Legacy Access

Some stores may still have access if they:
  • Were granted access before January 1, 2023
  • Haven’t changed their Shopify plan since then

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How to check if you have access

  1. Go to Settings → Shipping and delivery in your Shopify admin
  2. Try to create a new shipping zone
  3. Look for “Use carrier or app to calculate rates” option
  4. If available, your plan supports carrier shipping

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What if my plan doesn’t support it?

For Shopify Plan stores: Contact Shopify support and request Carrier-Calculated Shipping access. For Basic/Starter stores: You’ll need to upgrade to Advanced or Plus, or contact Shopify support to explore options.

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Smart Shipping compatibility check

Smart Shipping automatically detects your plan compatibility during installation and will show warnings if your plan doesn’t support carrier-calculated shipping.
Need help? Contact Shopify Support for official plan information, or reach out through the Smart Shipping app for installation assistance.