Manage Zones

Shipping zones define geographical areas where you offer shipping (e.g., United States, Europe). regions_overview.png

Creating a Zone

  1. Go to Zones
  2. Click Create Zone
  3. Enter zone name (e.g., “United States”, “Europe”)
  4. Select countries for this zone
  5. Choose zone type:
    • Specific Countries: Ships to selected countries only
    • Rest of World: Ships to all other countries not in other zones
  6. Click Save

Adding Regions to a Zone

Regions let you charge different rates within the same zone (e.g., different rates for California vs Texas).
  1. Go to your zone → Manage Regions
  2. Click Add Region
  3. Enter region name (e.g., “West Coast”)
  4. Add postal code patterns:
    • Exact codes: 90210 (matches exactly)
    • Wildcards: 902* (matches 90200-90299)
    • Multiple: 90210,10001,60601 (comma separated)
  5. Click Save

Editing a Zone

  1. Go to Zones
  2. Click Edit on the zone
  3. Update countries or settings
  4. Click Save

Deleting a Zone

  1. Go to Zones
  2. Click Delete on the zone
  3. Confirm deletion
Note: Zones with active rates cannot be deleted. Remove rates first.

Next Steps

After creating zones, add shipping rates to define pricing.