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Testing Rates

The Rate Sandbox lets you test how your shipping rates will appear to customers without making real orders. rate-sandbox.png

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Using the Rate Sandbox

  1. Go to Rate Sandbox
  2. Select a destination country
  3. Enter postal code (optional)
  4. Add test products:
    • Choose products from your store
    • Set quantities
  5. Click Calculate Shipping Rates

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What You’ll See

The results show:
  • Available rates: All rates that match the destination
  • Rate details: Price breakdown and calculation method
  • Zone matched: Which shipping zone was selected
  • Rules applied: Any conditional rules that affected pricing

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Testing Tips

Test Different Scenarios:
  • Various countries and postal codes
  • Different product combinations
  • Orders of different values and weights
Check Your Setup:
  • Are rates showing for the right zones?
  • Do prices calculate correctly?
  • Are product group rules working?
Common Issues:
  • No rates showing? Check if the destination matches a zone
  • Wrong price? Verify rate calculation settings
  • Missing products? Ensure products have weight/price data

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Going Live

Once your rates work correctly in the sandbox, they’re ready for customers at checkout.