Documentation Index

Fetch the complete documentation index at: https://support.smartshipping.app/llms.txt

Use this file to discover all available pages before exploring further.

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Testing Rates

The Rate Sandbox lets you test how your shipping rates will appear to customers without making real orders.

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Using the Rate Sandbox

1. Go to Rate Sandbox
2. Select a destination country
3. Enter postal code (optional)
4. Add test products:
   • Choose products from your store
   • Set quantities
5. Click Calculate Shipping Rates

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What You’ll See

The results show:

• Available rates: All rates that match the destination
• Rate details: Price breakdown and calculation method
• Zone matched: Which shipping zone was selected
• Rules applied: Any conditional rules that affected pricing

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Testing Tips

Test Different Scenarios:

• Various countries and postal codes
• Different product combinations
• Orders of different values and weights

Check Your Setup:

• Are rates showing for the right zones?
• Do prices calculate correctly?
• Are product group rules working?

Common Issues:

• No rates showing? Check if the destination matches a zone
• Wrong price? Verify rate calculation settings
• Missing products? Ensure products have weight/price data

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Going Live

Once your rates work correctly in the sandbox, they’re ready for customers at checkout.