Skip to main contentManage Rates
Shipping rates determine what customers pay for shipping. Each zone can have multiple rates.
Adding a Rate
- Go to Zones → Select your zone → View Rates
- Click Create Rate
- Enter rate name (shown to customers)
- Choose rate type:
- Flat Rate: Fixed price (e.g., $10 for all orders)
- Weight Based: Base price + cost per kg (e.g., 5+2/kg)
- Price Based: Percentage of order total (e.g., 3% of order value)
- Quantity Based: Base price + cost per item (e.g., 3+1.50/item)
- Set your pricing
- Click Save
Editing a Rate
- Go to your zone’s rates page
- Click Edit on the rate you want to change
- Update the settings
- Click Save
Deleting a Rate
- Go to your zone’s rates page
- Click Delete on the rate
- Confirm deletion
Rate Options
Free Shipping Minimum: Offer free shipping above a certain order value
Rate Limits: Set minimum and maximum shipping costs
Status: Toggle rates active/inactive
Testing Rates
Use the Rate Sandbox to test how your rates appear to customers before going live.